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About the job
Job Role
Responsible for Bkt Collection and W-off recovery in Consumer Durable portfolio.
Managing a Team of Collection Associates and agencies.
Ensuring adequate manpower Agencies for portfolio coverage meeting CAPE norms.
Ensuring Mobile App usage is 100% and quality feedback/trails are updated.
Specific focus on Non starters and visiting delinquent cases.
Co-ordination with the Sales, Credit underwriting, RIC team for portfolio quality management.
Recommending legal actions for critical cases.
No delay in deposition of money.
Key Responsibilities
Responsible for collection efficiency on timely manner, thus delivering targeted performance.
Responsible for Effective Cost Management.
Understanding Managing Healthy Portfolio.
Desired Skills and Experience
Good Communication Skills, High level of Self Drive/Enthusiasm, 5 – 7 yrs experience in Secured/Unsecured products financing is a must, Graduate or Post Graduate in Marketing or any other field
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