NIVA BUPA HEALTH INSURANCE COMPANY LIMITED
JOB DESCRIPTION
Position Branch Development Manager – Variable Agency Location Delhi – Pitampura Department Sales and Distribution Function Agency Channel Reporting to DBM/Branch Manager – Variable Agency Band M7 Manager\IC Roles Asst. Manager JD Code SND_AC_2820
Job Summary
(Describe the primary function and purpose of this role)
To recruit and build scalable quality of ADO’s (Part Time Employee’s)
To assist and mentor the ADO’s to build up a healthy agency
To enable the ADO’s to maximize their earnings through maximizing their agents earning
Ensuring high level engagement of ADO’s & Agents and their activation.
Ensure adherence to all statutory and compliance requirements
Key Responsibilities Key Measures of Performance
(Mention a detailed description of key areas of focus, essential functions and primary (Describe the major performance assessing responsibilities required to be performed by the incumbent to achieve business objectives) criteria and expectations from the role)
a. Team Building
Recruit quality ADO’s to establish the channel in the given geography.
Ensure hiring is in line to the MBHI standards and policy
Develop team members through regular and periodic reviews, monitoring and
mentoring. Enable and track performance
Facilitate & provide regular training interventions (both classroom and on the field), as
per agreed plan. Ensure team is equipped to with necessary skill sets to perform optimally
Ensure that the defined sales process of the company is adhered to by the team
b. Achievement of Business Plans
Build and broad base the agency force through continuous ADO recruitment and agent activisation.
Ensure that the existing team of Ado’s and Agents are engaged, motivated and productive by forging a strong relationship with them Drive the incentive schemes to ensure that the income of the ADO’s and Agent Advisors exceed benchmark
c. Liaison with Home Office
Drive the R&R schemes floated by HO from time to time
Support team members (ADO’s & Agents) in liaison with the HO for addressing their
requirements/ concerns
Being fully compliant to all the norms laid down by the regulators and the company
ADO recruitment,
ADO activisation
New Business GWP
Renewal NOP and GWP
Agent recruitment & activization
Desired product mix
Audit findings
Attrition
Key Relationships (Internal / External)
(Mention the set of key internal and external
stakeholders)
Internal: Agency Team & Cross
Functional Teams
External: Agents & Policy Holders
Preferred Skill Set
(Describe the nature and level of key skill required\preferred to perform the jobs e.g. interpersonal skills, problem solving ability and business
expertise)
a. Analytical Skills
Innovative to conduct activities to recruit ADO’s and agents
Analytical skills to read , interpret MIS
Skill sets to handle a team of part time employees and agents to achieve the business goals
Domain Knowledge
Sound domain knowledge of the health insurance policies and practice in India. Understanding of Compliance requirement &
Regulation framework pertaining to insurance will be an added advantage
Leadership Attributes
Strong written and verbal communication skills
Ability to manage a team, keep it motivated and handle conflicts in a mature and tactical way. Span for the role will be 10 part time
employees
Result orientation
Ability to spot and utilize opportunities
Energetic and enthusiastic personality.
Minimum Qualification Minimum Experience
Education
Graduation in any discipline from a recognized educational institute
Preferably Post Graduate Degree/Diploma in Management from a recognized educational institute.
Experience
1-2 years of team handling experience
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